This place is clean and bright, with updated bathrooms, and the friendly staff offers excellent service.

Particularly good location in a central area near to all the shops, the railway station, and city center. For tea or coffee visit Bellagio Patisserie nearby.

No reason to complain, I had a relaxing stay and definitely want to stay in that area again. The hotel was charming small with particularly good location close to shops. Location: the venue was so close to restaurants, shops, bus stop and Sunnegga-Bahn, the centre and supermarket and bus stop.

Everything great!

Clean with excellent and friendly staff. Near the train station, the location was marvelous and magnificent. Thanks to an efficient service, I had such a wonderful stay.

nice view of Matterhorn from our room. staff friendly and helpful. location to everything in Zermatt was good. facility seemed clean, well kept and comfortable, price was ok considering how expensive Zermatt is.

would stay there again.. no complaints.

the stay was absolutely pleasant. the bedroom was beautifully maintained and airy. the employees were very friendly and top-class. the hotel's location was comfortable, close enough to the railway station with a supermarket and shops within walking distance.

The rooms here are spacious and have a nice, open feel to them. 😊 the staff are super friendly and easy to get along with - we really liked hanging out with them. the location is great, being so close to the train station and the town center, it's super convenient.

Return visit as enjoyed stay here last year. Ideal location, short walking distance to train stations, shops and restaurants. Lovely clean south facing en-suite room with balcony.... Matterhorn can be seen, if weather permits! Polite, helpful, courteous staff. Very good buffet breakfast, included in price, which was always well stocked by efficient waitress.Offered service of hotel taxi to station on check out, but we preferred to enjoy our final few moments walking through Zermatt. Would definately stay here again. Price reflects quality of room, location, view etc.

Restaurant closed for evening meals, as "out of season".

perfect location, nicely renovated rooms, friendly service

This place is brand new, well-equipped, with a balcony overlooking the iconic Matterhorn, and has a convenient underground restaurant.

Location close to rail. Nice breakfast. Very helpful staff.

We booked a double room. We got two single beds made up as such, pushed together and made to look a double with a cover blanket. We complained and got something a bit closer to a double bed. This practice seems to be increasing. It's false advertising. We have complained formally and got an apology and an offer of a free meal some time. That's nice, but we would ask that you do your part to stamp out this dishonest advertising practice.

we had a twin/double room and it was neat and airy. we had a lovely view of mountain.

The location of this place is fantastic, just a short walk from the train station.

We had a spacious bedroom. the breakfast was good with a great selection of food. the location was marvelous, close to the lake and Gornergrat, with an awesome view! . the hotel was within walking distance to the train station.

This hotel is newly. Very comfortable! Bath-room and Wash-room is separated. And person who reception is very kindness.